Privacy Policy

Last updated: 19 August 2026

Agrellias respects your privacy and is committed to protecting your personal information.


Information We Collect


When you place an order or contact us, we may collect information such as:

- Full name

- Delivery address

- Email address

- Telephone number

- Order and purchase information

- Payment-related information necessary to process your order

- Information you provide when contacting customer support

We only collect information that is reasonably necessary to operate our online store and provide our services.


How We Use Your Information


We may use your personal information to:

- Process and fulfil orders

- Arrange delivery

- Process payments and refunds

- Communicate with you about your order

- Respond to customer-service requests

- Prevent fraud or misuse

- Comply with legal and accounting obligations

- Improve the operation of our website and services


Payment Information


Payments may be processed by third-party payment providers.

Agrellias does not intentionally store customers' full card numbers or security codes. Payment information may be processed directly by the relevant payment provider according to its own privacy policy and security practices.


Sharing Information


We may share necessary information with trusted third parties such as:

- Payment providers

- Courier and delivery companies

- Website, hosting and technical service providers

- Accounting or professional service providers where necessary

- Public authorities where required by law

We do not sell customers' personal information.


Data Security


We take reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.


Data Retention


We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support and complying with legal, tax and accounting obligations.


Your Rights


Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction of processing or other applicable rights.

To make a privacy-related request, contact:

agrelliasstore@gmail.com


Cookies


Our website may use cookies and similar technologies that are necessary for website functionality, security, shopping-cart operation and other purposes.

Where legally required, consent will be requested before using non-essential cookies.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any updated version will be published on this website.


Contact


For privacy-related questions or requests:

Agrellias

Email: agrelliasstore@gmail.com