Terms & Conditions

Last updated: 19 August 2026

Welcome to Agrellias. By accessing and using our website or placing an order, you agree to these Terms & Conditions.


About Agrellias


Agrellias is an online store offering fishing equipment and related accessories.

For any questions, please contact us at agrelliasstore@gmail.com.


Orders


When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to cancel an order in cases such as incorrect pricing, stock availability issues, suspected fraudulent activity, or other circumstances that prevent us from fulfilling the order.


Product Information


We make reasonable efforts to ensure that product descriptions, photographs, specifications and prices are accurate. However, minor differences in colour, appearance or packaging may occur.


Prices and Payment


All prices displayed on the website are shown in euros (€), unless otherwise stated.

Available payment methods are displayed during checkout. The customer is responsible for providing accurate payment and delivery information.


Shipping


Orders are shipped to the delivery address provided by the customer during checkout.

Shipping charges, where applicable, are displayed separately during checkout.

Delivery times may vary depending on the courier, destination, weather, holidays and other circumstances outside our control.


Returns


Our standard return period is 3 days from the date the customer receives the order.

Customers who wish to request a return must contact agrelliasstore@gmail.com within this period.

Returned products should be unused and returned in the condition in which they were received, including their original packaging where applicable.

Products that have been damaged, used improperly, modified or otherwise damaged after delivery may not be eligible for a return or refund, except where applicable law provides otherwise.

Nothing in these Terms & Conditions limits any mandatory rights that consumers have under applicable consumer protection law.


Refunds


Once an approved return has been received and inspected, we will inform the customer whether the refund has been approved.

Approved refunds will normally be issued using the original payment method. Where appropriate or necessary, we may request the customer's IBAN or Revolut details to process the refund.

The time required for the refund to appear in the customer's account may depend on the payment provider or bank.


Damaged or Incorrect Products


If you receive a product that is damaged, defective, incorrect or does not correspond to your order, please contact us as soon as possible at agrelliasstore@gmail.com, preferably with photographs of the product and packaging.

We will review the issue and provide an appropriate solution in accordance with applicable law.


Website Use


Customers agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use the website for unlawful purposes.


Intellectual Property


The content of the Agrellias website, including text, images, logos, graphics and other materials, may not be copied, reproduced or used without permission, except where permitted by law.


Changes to These Terms


Agrellias reserves the right to update these Terms & Conditions when necessary. The latest version will be published on this website.


Contact


For questions regarding orders, products, returns or these Terms & Conditions:

Agrellias

Email: agrelliasstore@gmail.com